Email us
The quickest way to reach us is by email. We read every message and aim to reply within a few working days.
Before you write
- Never send a password, sign-in code or backup code. We will never ask for one, and nobody needs it to help you.
- We cannot recover accounts or contact platforms on your behalf. Use the official recovery routes listed in each guide.
- If money has been taken, contact your bank first.
Corrections
If a step in one of our guides no longer matches what you see on screen, please tell us the page and what has changed. Screenshots of settings menus help, but crop out any personal details.
Keystone Harbour Media Ltd, Bristol, United Kingdom